Facebook Pixel

RAVA

Voluntary Recall

Voluntary recall: Nuna RAVA Manufactured between July 16, 2016 and October 25, 2023

We take pride that you have chosen our gear to be part of your everyday life with your family, and strive to always provide the best, safest gear possible. Responsibility and dependability are two of Nuna’s core values.

We have initiated a voluntary recall of RAVA models manufactured between July 16, 2016 and October 25, 2023 in which owners are eligible to receive a Remedy Kit.

ORDER REMEDY KIT
CHECK YOUR HARNESS
REMEDY KIT INSTRUCTIONS

 

We are taking this proactive step as part of our commitment to ensuring the highest safety standards. The defect, which relates to motor vehicle safety, is a result of debris entering the area where the RAVA’s front harness adjuster button is located. Debris may cause the teeth of the adjuster mechanism to no longer properly clamp onto the adjuster strap, resulting in the harness no longer remaining tight. A loose harness may not properly restrain the occupant, increasing the risk of injury in a crash.


1. Order Remedy Kit

Fill out the form below to request your Remedy Kit, which includes: a Caviar (black) seat pad and headrest cover set, cleaning kit, and care instructions.

All owners of RAVAs manufactured before October 25, 2023 should request the Remedy Kit to ensure your car seat’s harness adjuster is kept clean and working correctly. 

image indicates what part of the carseat has been recalled

 

indicates where to find the model number on the carseat
CS-50-001 CAVIAR
CS-50-002 INDIGO
CS-50-003 BERRY
CS-50-004 BLACKBERRY
CS-50-004 BLACKBERRY
CS-50-005 SLATE
CS05101CHC CHARCOAL
CS05103CVR CAVIAR
CS05103FRT FROST
CS05103GRN GRANITE
CS05103LAK LAKE
CS05103OXF OXFORD
CS05103ROS ROSE
CS05115DDC DROPLET DOT COLLECTION
CS05105BAC BROKEN ARROW CAVIAR
CS05106BRS BRUSHSTROKE
CS05107RFD REFINED
CS05109RVT RIVETED
CS05110LGN LAGOON
CS05110EDG EDGEHILL
CS05111OCN OCEAN
CS05114CRD CURATED
CS05104THR THREADED
CS05101HCV VERONA
indicates where to find the model number on the carseat
These model numbers are part of this recall:
CS-50-001 CAVIAR
CS-50-002 INDIGO
CS-50-003 BERRY
CS-50-004 BLACKBERRY
CS-50-004 BLACKBERRY
CS-50-005 SLATE
CS05101CHC CHARCOAL
CS05103CVR CAVIAR
CS05103FRT FROST
CS05103GRN GRANITE
CS05103LAK LAKE
CS05103OXF OXFORD
CS05103ROS ROSE
CS05115DDC DROPLET DOT COLLECTION
CS05105BAC BROKEN ARROW CAVIAR
CS05106BRS BRUSHSTROKE
CS05107RFD REFINED
CS05109RVT RIVETED
CS05110LGN LAGOON
CS05110EDG EDGEHILL
CS05111OCN OCEAN
CS05114CRD CURATED
CS05104THR THREADED
CS05101HCV VERONA

2. Check Your Harness

Perform a Harness Function Test on your RAVA manufactured before October 25, 2023.

You may continue to use your car seat as directed if your car seat’s harness is functioning properly and securing the occupant consistent with the existing instruction manual and labels.

If your car seat’s harness is not functioning properly, stop using your RAVA car seat and contact Nuna immediately at info.usa@nunababy.com or 1-855-686-2891.


3. Remedy Kit Instructions

After receiving your remedy kit, follow the instructions carefully to install the new seat pad, and if necessary, clean the locking mechanism.

After you follow the remedy kit instructions, complete the Harness Function Test again.

If your car seat’s harness is not functioning properly, stop using your RAVA car seat and contact Nuna immediately at info.usa@nunababy.com or 1-855-686-2891.


REMEDY KIT REQUEST FORM
For questions: info.usa@nunababy.com or 1-855-686-2891

We do not ship to an APO, AE, P.O. Boxes, or addresses outside the U.S