RAVA

Product Advisory Action

New Zealand Product Advisory Action for all Nuna RAVA car seats manufactured between July 16, 2016 and October 25, 2023

We take pride that you have chosen our gear to be part of your everyday life with your family, so it’s no surprise that responsibility and dependability are two of Nuna’s core values. We strive to always provide the best gear possible.

Nuna has initiated a product advisory action in relation to RAVA models manufactured between July 16, 2016 and October 25, 2023 in which owners will be eligible to receive a new seat pad, cleaning kit, and care instructions to ensure the car seat's harness adjuster is kept clean and working properly. The new seat pad, cleaning kit, and care instructions will be provided to all affected RAVA owners in New Zealand.

If the car seat’s harness is functioning properly and securing the occupant consistent with the existing instruction manual and labels, you may continue to use your car seat as directed.

We are committed to ensuring our products meet the highest quality standards, which is why we are taking this proactive step. A potential issue can occur if debris enters the area where the front harness adjuster button is located. Debris may cause the teeth of the adjuster mechanism to no longer properly clamp onto the adjuster strap, which may result in the harness no longer remaining tight. The new seating pad, cleaning kit, and care instructions will help owners to keep their RAVA car seats clean and functioning as intended.

Is your Nuna RAVA affected?

image indicates what part of the carseat has been recalled

Owners of Nuna RAVAs manufactured between July 16, 2016 and October 25, 2023 will be eligible to receive a new seat pad, cleaning kit, and care instructions to ensure the car seat's harness adjuster is kept clean and working properly.

The model number can be found on the label on the underside of the seat. The following model numbers are part of this recall:

 

CS05103CVR CAVIAR
CS05103FRT FROST
CS05103GRN GRANITE
CS05103LAK LAKE
CS05103ROS ROSE
CS05109RVT RIVETED
CS05111OCN OCEAN
CS05103CVR CAVIAR
CS05103FRT FROST
CS05103GRN GRANITE
CS05103LAK LAKE
CS05103ROS ROSE
CS05109RVT RIVETED
CS05111OCN OCEAN

Next Steps

If your car seat’s harness is functioning properly and securing the occupant consistent with the existing instruction manual and labels, you may continue to use your car seat as directed. Your car seat’s harness is functioning properly if you perform the Harness Function Test, which can be referenced below.

Customers who own an affected Rava car seat should submit a contact request using this link: 

https://ensupport.nunababy.com/hc/en-us/requests/new